Are you losing money because of this?
T’is the season…
I’ve been decorating and shopping…
One of the things I love to do is come up with a great idea for someone and shop online…
And this is what brings me to this post…
I have to get this off my chest —
If you have your own business, I don’t care how small your business is…
I have 1 thing to say to you that could be the difference between success and failure (especially during the holiday season)!
MAKE IT EASY FOR PEOPLE TO DO BUSINESS WITH YOU!
Please don’t make people have to jump through hoops to give you money for whatever you offer!
I don’t care how good your business or product is…
If it isn’t easy to give you my money, I’m gone and giving it to someone else…
Here’s an example:
I wanted to buy a gift certificate for someone in my family who lives accross the country. I know that they love this one business in their area so I looked for the website –
- No website (Strike 1)
Then I looked them up online to get their number and called and left a message. They called me back and said if I wanted a gift certificate they’d be happy to help but I need to email Susie (and then they gave me Susie’s email address.)
- Adding a step for me to take (Strike 2)
When Susie emailed me back she said she would be more than happy to create a personal gift certificate for me and that I could just swing by to get it and they accept payment in the form of cash or local check.
- Minimal payment options (Strike 3)
Keep in mind that I am more persistent than most people who would have stopped after strike 1 or 2.
What did I do?
I deleted Susie’s email and went to my second idea for a gift for this family member. I purchased it and had it on it’s way to me already gift wrapped in 5 minutes.
Please tell me you see the lesson here…
You could have the best business in the world but if you make it hard to do business with you, you will lose that business…it’s as simple as that!
Look around you as you shop…
Notice the places that make it difficult and the places that make it easy and learn from each of them.
I notice this everywhere…stores, coaches, actors, entrepreneurs, people looking for jobs etc.
Start with that one goal in mind and see how you can adjust things…
And if you don’t have a business — how can you apply this principle to your life?
Leave me a comment of how you are going to apply this as of today!
Go Big!
Kristen
P.S. The next Go Big VIP Call with me is coming up on Dec. 11th, if you have been on the fence about joining the program get in before then so you can be on the call. Remember, you can try the program risk-free for 60 days. Go Big Now instead of later http://www.gobigcoach.com/gobignow
Tags: Easy Money, Email Address, Family Member, Gift Certificate, Holiday Season, Hoops, Love, Own Business, Payment Options, Personal Gift, Shopping, Strike 1, Strike 2, Strike 3, Success And Failure, Susie
Law of Attraction | Kristen | 
December 2, 2009 4:35 pm
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By Laura, December 2, 2009 @ 4:50 pm
Amen sister!!
By Richard, December 2, 2009 @ 6:59 pm
Very simple and to the point, marvellous.
Have indeed experienced and done exactly the same.
By Law Of Attraction, December 3, 2009 @ 10:36 am
I strictly believe in law of attraction. Your points are really right.
By bart van hoeck, December 5, 2009 @ 5:55 am
Time is easly waisted unless you learn how to spend your time and money instead just buying a book get one that will teach you on how you can improve every aspect of your life or get a cd that helps you relax and make it easier to become a better person or feel better about yourself. I’ve got book going from Mind programming by Eldon Taylor to books about the LOA & the secret and knowing how mind programming has a great deal to do with the secret going from NLP and so on.
So BIG time starts for me when i’m pretty thats what i want cause i can feel it and see it now to achieve it and 2010 is GOING to BE that year.
Bart
By Hector Herrera, February 17, 2010 @ 10:02 am
You cannot believe how long ive been looking for something like this. Scrolled through 5 pages of Google results without finding anything. Very first page on Bing. There you are!…. Gotta start using that more often