I had the most interesting AHA moment today…
Here’s what happened…
My amazing customer service manager, Gail, sent me an email…
She said that someone wanted to cancel their Go Big VIP Membership and she couldn’t find them in the system.
I told her I would take care of finding them.
So I did, I looked them up and finally found them in Clickbank…now here’s where it gets interesting…
Under the reason for cancelling, they chose to put “Didn’t receive sufficient value to merit ongoing payments.”
Okay, no big deal — but the thing that was strange to me was that I didn’t recognize their name and I do 2 calls with my VIP members each and every month so that seemed odd.
So I looked into it further and discovered that not only had this person NEVER been on a single VIP call, or even emailed me a question they were having so I could answer it, they had actually NEVER even signed into the member site to use the monthly modules and workbooks…
And this was my AHA moment…
I realized that so many of us think that if we just buy something, the person who we bought it from will somehow change our life without us doing anything…
We don’t consciously think this — but subconsciously we do…
In this example, this (now canceled) member of my VIP Program didn’t do a thing to participate and actually look for the value.
It is absolutely my responsibility to provide as much value as I can — (and my program won’t appeal to everyone and that’s ok)…
But, it was his responsibility to show up and look for the value — and use the value — in fact, it was his responsibility to bring himself into the equation to get the most value for himself!
So here’s my question for you…
When you decide to do something or buy something — do you wait for the other party to bring 100% of the value? Or do you show up 100% as well?
Bring value to everything you do — bring yourself 100% to everything you participate in –
And you will gain the most value possible from that experience…
Leave me a comment and let me know how you can show up more to increase the value you get out of everything in your life!
Go Big!
Kristen
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You don’t have to look or even try hard to get value with you Kristen. I get lots just from your newsletters & blogs. You bring it to the table with your content everytime.
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